:root {
  --bg: #f6f7f9;
  --card: #ffffff;
  --ink: #1c2230;
  --muted: #616b7d;
  --faint: #8a93a3;
  --line: #e6e9ef;
  --line-strong: #d3d8e2;
  --accent: #2f6b52;
  --accent-soft: #eaf3ee;
  --ok: #2f7d55;
  --ok-soft: #e9f4ed;
  --warn: #9a6a12;
  --warn-soft: #fbf1dc;
  --wait: #a23b4a;
  --wait-soft: #fbe9ec;
  --hood-bg: #171b24;
  --hood-ink: #d8def0;
  --hood-muted: #98a2b8;
  --radius: 12px;
  --mono: ui-monospace, SFMono-Regular, "SF Mono", Menlo, Consolas, monospace;
  --sans: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

* { box-sizing: border-box; }

html { -webkit-text-size-adjust: 100%; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font-family: var(--sans);
  font-size: 16px;
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
}

.wrap { max-width: 860px; margin: 0 auto; padding: 28px 20px 64px; }

h1, h2, h3 { line-height: 1.25; }

/* --- meta banner (for Nazar, not the client) --- */
.meta-banner {
  background: var(--accent-soft);
  border: 1px solid #cfe2d7;
  border-radius: 10px;
  padding: 12px 15px;
  font-size: 13.5px;
  color: #34503f;
  margin-bottom: 26px;
}
.meta-banner strong { color: var(--accent); }

/* --- report head --- */
.report-head {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 26px 26px 22px;
  margin-bottom: 18px;
}
.eyebrow {
  margin: 0 0 6px;
  font-size: 12px;
  letter-spacing: .09em;
  text-transform: uppercase;
  color: var(--accent);
  font-weight: 600;
}
.report-head h1 { margin: 0 0 4px; font-size: 27px; letter-spacing: -.01em; }
.period { margin: 0 0 18px; color: var(--muted); font-size: 15px; }

.tool-row { display: flex; flex-wrap: wrap; align-items: center; gap: 7px; border-top: 1px solid var(--line); padding-top: 15px; }
.tool-row-label { font-size: 12px; color: var(--faint); text-transform: uppercase; letter-spacing: .06em; margin-right: 4px; }

/* --- tool pills --- */
.pill {
  display: inline-block;
  font-size: 12px;
  font-weight: 600;
  padding: 3px 9px;
  border-radius: 999px;
  border: 1px solid var(--line-strong);
  background: #f2f4f7;
  color: #43506a;
  white-space: nowrap;
}
.pill.t-make { background: #efeafd; border-color: #ddd2fa; color: #5a34c9; }
.pill.t-hubspot { background: #ffeee7; border-color: #ffd6c6; color: #c4491f; }
.pill.t-gmail { background: #fdeaea; border-color: #f7cfcf; color: #b23636; }
.pill.t-stripe { background: #e9edfd; border-color: #d3dbfb; color: #4351c9; }
.pill.t-ai { background: #e7f3f0; border-color: #c9e5dd; color: #1f7a63; }
.pill.t-slack { background: #f0e9f3; border-color: #e0cfe8; color: #7a3f8c; }
.pill.t-form { background: #eef1f4; border-color: #dbe0e8; color: #4a5568; }

/* --- tldr --- */
.tldr {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 22px 26px 24px;
  margin-bottom: 26px;
}
.stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; margin-bottom: 18px; }
.stat { text-align: center; padding: 14px 8px; border-radius: 10px; background: #f4f6f8; border: 1px solid var(--line); }
.stat .num { font-size: 30px; font-weight: 700; letter-spacing: -.02em; line-height: 1; }
.stat .lab { font-size: 12px; color: var(--muted); margin-top: 6px; line-height: 1.3; }
.stat.ok { background: var(--ok-soft); border-color: #cfe6d8; }
.stat.ok .num { color: var(--ok); }
.stat.warn { background: var(--warn-soft); border-color: #eeddb6; }
.stat.warn .num { color: var(--warn); }
.stat.wait { background: var(--wait-soft); border-color: #f2ccd3; }
.stat.wait .num { color: var(--wait); }
.tldr-line { margin: 0; font-size: 16.5px; color: var(--ink); }

/* --- blocks --- */
.block { margin-bottom: 30px; }
.block > h2, .hood-intro + *, .ai-block h2 { }
.block h2 { font-size: 19px; margin: 0 0 4px; letter-spacing: -.01em; }
.block-intro { margin: 0 0 16px; color: var(--muted); font-size: 15px; }

/* --- automations --- */
.autos { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.auto {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 18px 18px 16px;
  display: flex;
  flex-direction: column;
  min-width: 0;
}
.auto-head { display: flex; justify-content: space-between; align-items: baseline; gap: 10px; margin-bottom: 8px; }
.auto-head h3 { margin: 0; font-size: 16px; }
.runs { font-size: 12px; color: var(--faint); white-space: nowrap; }
.auto-what { margin: 0 0 10px; color: var(--muted); font-size: 14px; }
.auto-did { margin: 0 0 14px; font-size: 14.5px; }
.auto-foot { margin-top: auto; border-top: 1px solid var(--line); padding-top: 11px; }
.auto-tools { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 9px; }
.auto-exc { margin: 0; font-size: 13px; color: var(--faint); }

/* --- AI decisions --- */
.ai-rows { display: flex; flex-direction: column; gap: 14px; }
.ai-row {
  background: var(--card);
  border: 1px solid var(--line);
  border-left: 4px solid var(--ok);
  border-radius: var(--radius);
  padding: 16px 18px;
}
.ai-row.flagged { border-left-color: var(--warn); background: #fffdf8; }
.ai-enq { margin-bottom: 12px; }
.ai-enq-label, .ai-why-label { font-size: 11px; text-transform: uppercase; letter-spacing: .07em; color: var(--faint); font-weight: 600; }
.ai-enq-text { margin: 3px 0 0; font-size: 15px; font-style: italic; color: #384154; }
.ai-decided { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 12px; }
.chip { background: #f2f5f8; border: 1px solid var(--line); border-radius: 8px; padding: 5px 10px; font-size: 13px; }
.chip .ck { color: var(--faint); margin-right: 6px; }
.chip .cv { font-weight: 600; color: var(--ink); }
.ai-why { font-size: 14px; color: #414b5e; margin-bottom: 13px; }
.ai-why-label { margin-right: 5px; }
.ai-conf { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.conf-bar { flex: 1 1 120px; min-width: 120px; height: 7px; background: #e9edf2; border-radius: 999px; overflow: hidden; }
.conf-fill { height: 100%; border-radius: 999px; }
.conf-fill.high { background: var(--ok); }
.conf-fill.mid { background: #4b8f6a; }
.conf-fill.low { background: var(--warn); }
.conf-num { font-size: 12.5px; font-weight: 600; }
.conf-num.high, .conf-num.mid { color: var(--ok); }
.conf-num.low { color: var(--warn); }
.ai-badge { font-size: 11.5px; font-weight: 600; padding: 3px 9px; border-radius: 999px; }
.ai-badge.routed { background: var(--ok-soft); color: var(--ok); }
.ai-badge.flagged { background: var(--warn-soft); color: var(--warn); }
.ai-note { margin: 16px 0 0; font-size: 13.5px; color: var(--muted); }

/* --- timeline --- */
.timeline { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 8px 20px; }
.tl-ev { display: grid; grid-template-columns: 74px 18px 1fr; align-items: start; gap: 8px; padding: 11px 0; border-bottom: 1px solid var(--line); }
.tl-ev:last-child { border-bottom: none; }
.tl-when { text-align: right; font-size: 12.5px; line-height: 1.3; padding-top: 2px; }
.tl-day { display: block; font-weight: 600; color: var(--ink); }
.tl-time { display: block; color: var(--faint); font-variant-numeric: tabular-nums; }
.tl-dot { width: 9px; height: 9px; border-radius: 50%; background: var(--accent); margin: 6px auto 0; }
.tl-what { display: flex; gap: 9px; align-items: baseline; flex-wrap: wrap; }
.tl-line { font-size: 14.5px; }

/* --- attention --- */
.attn { display: flex; flex-direction: column; gap: 13px; }
.attn-item { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 17px 19px; }
.attn-item.waiting { border-color: #ecc3ca; background: #fffafb; }
.attn-top { display: flex; align-items: center; gap: 11px; margin-bottom: 9px; }
.attn-top h3 { margin: 0; font-size: 16px; }
.attn-badge { font-size: 11.5px; font-weight: 700; padding: 3px 10px; border-radius: 999px; white-space: nowrap; }
.attn-badge.waiting { background: var(--wait-soft); color: var(--wait); }
.attn-badge.resolved { background: var(--ok-soft); color: var(--ok); }
.attn-plain { margin: 0 0 10px; font-size: 14.5px; }
.attn-why, .attn-do { margin: 0 0 6px; font-size: 13.5px; color: #414b5e; }
.attn-lab { font-size: 11px; text-transform: uppercase; letter-spacing: .06em; color: var(--faint); font-weight: 600; margin-right: 6px; }

/* --- under the hood --- */
.hood {
  background: var(--hood-bg);
  color: var(--hood-ink);
  border-radius: 14px;
  padding: 26px 26px 24px;
  margin: 8px 0 28px;
}
.hood-tag {
  display: inline-block;
  font-size: 11px;
  letter-spacing: .09em;
  text-transform: uppercase;
  color: #9ff0cf;
  border: 1px solid #2f6b52;
  background: rgba(47,107,82,.16);
  padding: 4px 10px;
  border-radius: 999px;
  margin-bottom: 14px;
}
.hood-intro { margin: 0 0 20px; color: var(--hood-muted); font-size: 14.5px; max-width: 62ch; }
.hood-pair { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; margin-bottom: 18px; }
.hood-col { min-width: 0; }
.hood-label { margin: 0 0 8px; font-size: 12.5px; font-weight: 600; color: #c6cee0; }
.hood-code {
  margin: 0;
  background: #0f131b;
  border: 1px solid #29303e;
  border-radius: 9px;
  padding: 13px 14px;
  font-family: var(--mono);
  font-size: 12.5px;
  line-height: 1.5;
  color: #cfe6da;
  overflow-x: auto;
}
.hood-cap { margin: 9px 0 0; font-size: 12.5px; color: var(--hood-muted); }
.hood-plain {
  background: rgba(47,107,82,.14);
  border: 1px solid #2f6b52;
  border-radius: 9px;
  padding: 13px 14px;
  font-size: 14px;
  color: #dff3e8;
}
.hood-list { margin: 8px 0 0; padding-left: 20px; }
.hood-list li { font-size: 13.5px; color: #c2cbdd; margin-bottom: 8px; line-height: 1.5; }

/* --- downloads --- */
.downloads { margin-top: 22px; }
.dl {
  display: block;
  text-decoration: none;
  background: #0f131b;
  border: 1px solid #29303e;
  border-radius: 10px;
  padding: 15px 17px;
  transition: border-color .15s;
}
.dl:hover { border-color: #3f6b57; }
.dl-t { font-weight: 600; color: #eaf3ee; font-size: 15px; }
.dl-d { color: var(--hood-muted); font-size: 13px; margin-top: 3px; }
.dl-f { color: #6fae90; font-size: 12.5px; font-family: var(--mono); margin-top: 7px; }

/* --- footer --- */
.foot { border-top: 1px solid var(--line-strong); padding-top: 18px; color: var(--muted); font-size: 13px; }
.foot p { margin: 0 0 9px; }
.foot .hyg { color: var(--faint); font-size: 12px; }
.foot .by { color: var(--faint); font-size: 12.5px; }

/* --- responsive --- */
@media (max-width: 660px) {
  .wrap { padding: 18px 14px 48px; }
  .stats { grid-template-columns: repeat(2, 1fr); }
  .autos { grid-template-columns: 1fr; }
  .hood-pair { grid-template-columns: 1fr; }
  .report-head h1 { font-size: 23px; }
}

@media print {
  body { background: #fff; }
  .meta-banner, .downloads { display: none; }
  .hood { background: #f4f6f8; color: var(--ink); border: 1px solid var(--line); }
  .hood-tag { color: var(--accent); }
  .hood-intro, .hood-cap, .hood-list li { color: var(--muted); }
  .hood-label { color: var(--ink); }
  .hood-code { background: #0f131b; color: #cfe6da; }
  .report-head, .tldr, .auto, .ai-row, .timeline, .attn-item { break-inside: avoid; }
}